Newark Business Awards 2023 – Best Customer Care

Back to Life Clinic is a Best Customer Care Finalist

In the 2023 Newark Business Awards Back To Life Clinic was nominated for providing the Best Customer Care to patients. This was against every type of business in Newark and Sherwood - so Ian was delighted to be recognised as one of the best in the area.

Speaking on the night Ian said, "Providing excellent customer care is the bedrock for Back To Life Clinic, so I'm delighted that the same patients that we have helped have gone out of their way to nominate the clinic for this award. The fact that the judges have then selected Back To Life Clinic from the many businesses in the area is a great recognition of the passion and care that we provide for every single person who seeks our help".

As part of the awards night each company was filmed before the awards. Above, you can see the BTLC video shown on the night.

It is thanks to the wonderful support I have received that Back To Life Clinic has been such a success. This includes all my friends and family, the Newark business community and especially all my lovely patients who have written reviews and recommended the clinic to others. So THANK YOU for your help and support. And a special thank you to all the people who nominated the clinic for this award.

Back To Life Clinic is a Newark Business Awards Winner

Back to Life Clinic is now an Award Winning osteopathic clinic

Ian Receiving the Best Start-Up Award
Newark Business Awards Winner

In the 21/22 Newark Business Awards Back To Life Clinic won the Highly Commended award for the best new business in the Newark and Sherwood area. This was against every type of business set up since 2019 - so Ian was delighted to walk away with the award.

Speaking on the night Ian said, "I'm extremely proud that the effort I have put in to provide exceptional customer care and treatment for every single person who seeks my help has been recognised.

"The feedback from patients about the impact I've had on their lives has been so lovely to hear, and I think this swayed the judges in awarding this Highly Commended Best Start-Up award".

As part of the awards night each company was filmed before the awards. Above, you can see the BTLC video shown on the night.

It is thanks to the wonderful support I have received that Back To Life Clinic has been such a success. This includes all my friends and family, the Newark business community and especially all my lovely patients who have recommended the clinic to others. So THANK YOU for your help and support. And a special thank you to all the people who nominated the clinic for this award.

Back To Life Table at the Newark Business Awards
Award up in the Back To Life Clinic
Newark Business Awards
Celebrating with family
Best Start-Up Award
Newark Advertiser Article

Back To Life Clinic is a Newark Business Awards Finalist

The Newark Advertiser hold an annual Newark Business Awards ceremony to celebrate the best of business in the Newark area. I am very pleased to announce that Back To Life Clinic is a FINALIST in the "Best Start Up" category - for businesses in their first three years of operating. It is thanks to the wonderful support I have received that Back To Life Clinic has been such a success. This includes all my friends and family, the Newark business community and especially all my lovely patients who have recommended the clinic to others. So THANK YOU for your help and support. And a special thank you to all the people who nominated the clinic for this award.

You can read the full article about the 2021 Newark Business Awards on the Newark Advertiser website.

Charity of the Year Update

The first Back To Life Clinic charity of the year initiative supported two amazing local Newark charities – Beaumond House Hospice Care and the Children’s Bereavement Centre. Here are a few highlights of the support BTLC has been able to provide:

 

Events and donations

One activity that has relied on the fantastic support of the many wonderful BTLC clients has been the £5 donation for every new patient that came from a recommendation. I am pleased to say that 36 new patients were recommended to come to the clinic. Through the year we’ve also participated in the Beaumond House Ball and their Be Bright Blue event – donating 50% of new patient treatment fees that day to Beaumond House. We’ve also supported the charities’ own events through donating top fundraiser prizes to help incentivise others to raise more! These activities helped us donate over £400.

 

The most enjoyable event during the year though, was the first annual Newark Dragon Boat race which supported both Beaumond House and Children’s Bereavement Centre. You needed a team of at least 12 to take part so BTLC joined several other local companies from the Newark Business Club to form ‘The Winning Team!’. Unfortunately, we didn’t win the race, but we did live up to our name by winning the highest team fundraising prize. Together our businesses raised over £2,700. Ian even helped raise extra money by providing massages during the day for dragon boaters and spectators!

 

Free desk assessments and treatments for staff

The year of support started with providing free corporate desk setup assessments for the team at Beaumond House. It was great to see the change in the team’s health and wellbeing after adjusting their desks and chairs to ensure they were better positioned. The staff were also taken through some exercises to help keep them pain free at work. At the same time several members of the nursing and fundraising teams who needed more support were given free treatments.

Chief Executive Debbie Abrams said “Ian has generously donated his time and talents to staff at Beaumond House Community Hospice these last few weeks. We are all much healthier thanks to his expertise. We are very grateful. Thank you Ian.”.

Throughout the year this gift-in-kind donation amounted to £3,500.

 

Our first ‘Charities of the Year’

I am really proud to say that this support for our two chosen charities totalled over £4,000 in direct donations and gifts-in-kind from BTLC plus the Dragon Boat team total of over £2,700. I would like to say a huge THANK YOU to everyone who has helped support these activities throughout the year, we’ve certainly enjoyed helping such great charities.

 

What this support could help the charities to provide

childrens-bereavement-centre

For Newark’s Children’s Bereavement Centre:

  • £6 would supply a grieving child with a comfort bear
  • £10 would pay for a child to attend an activity/workshop
  • £25 could pay for a support session for a child
  • £200 would pay for 8 play therapy sessions for a child

For Beaumond House Hospice Care:

  • £5 would pay for afternoon tea and cake for a patient, plus a memory box to put their treasured items in
    £8.70 would pay for one hour of bereavement support
    £15 would pay for a day-therapy patient to have a lovely cooked lunch, nutritious snacks, teas and coffee during their day
  • £36 would cover the cost of a Health Care Assistant to plan, coordinate and run the day-hospice activities
  • £400 would pay for 24 hours of inpatient care

Our 2020-21 ‘Charities of the Year’

With the need for mental health support growing throughout the current pandemic, our chosen charities for 2020-21 are ShawMind (a local mental health charity) and Beaumond House Hospice Care once again.

You can help us to raise more for these amazing charities by recommending Back To Life Clinic to new potential patients. We will then donate £5 after their first appointment.

 

We look forward to more opportunities to help raise awareness of, and funds for, these two great charities throughout 2020-21.

THANK YOU

Newark Advertiser interviews osteopath Ian Jenkinson

Julia Jones of the Newark Advertiser recently visited Back To Life Clinic. She was here to find out about the extensive safety and hygiene measures being implemented to keep our customers and staff safe. With the heightened alert status now imposed across Nottinghamshire, these safety procedures are even more important. (You can access more information about these here).

Julia also highlighted one of my key messages, "people don't need to be suffering and living in pain". Instead, more often than not, there is something we can do about it. Hopefully then we can debunk myths like, 'I should expect to be in pain, I'm getting older'. It would be great to see that more people are seeking help from myself, or other therapists, to help them live happier, healthier, pain-free lives.

You can read the full article on the Newark Advertiser website.

How to set up your work desk when working from home

10 Top Tips to achieve the perfect work desk setup when working from home

This video takes you through 10 practical easy-to-follow tips that I use myself - and in the Back to Life Clinic with my patients - to help create a perfect work desk setup in your own home. Simply follow these steps to create the perfect work desk setup so that you can have a healthy and pain free back and neck whilst working from home.

The 10 tips cover topics such as your chair, desk and screen heights, how to create a chair that supports you like a proper office chair, whether to sit or stand, along with advice on how to think about and change your posture to enable you to work all day pain free. In the video I recommend some stretches to help counter the typical issues that build up because of sitting for hours at a desk. The links to videos of these stretches can be found here:

Neck stretches

Front of your chest stretches

Upper back stretches

Newark Advertiser article about Back To Life Clinic and osteopath Ian Jenkinson

Newark Advertiser Osteopath Article

Julia Jones has written a lovely article about Back To Life Clinic for the Newark Advertiser. The article coincided with the opening of the new clinic premises at Northgate Business Centre.

The article looks at:

  • What the benefits are, for people who are in pain, of visiting osteopath Ian Jenkinson
  • Why people shouldn't believe that getting old means they should accept and expect pain
  • Why Ian is so committed to helping free people from pain

Read the full article by clicking on the photo above, or see the Back To Life Clinic facebook page.